New Business Strategies

CRM stands for customer relationship management, entails all aspects of interaction that a company has with its customers, whether it is sales or services related. CRM system is also used to business relationships. The information tracked in a CRM system includes, contacts clients, contracts, wins and sales leads and more. …

ERP, stands for Enterprise Resource planning system integrates complete information and different processes of an organization into unified system. Mostly information is related to: Product planning Manufacturing or service delivery Marketing and sales Inventory Management Shipping and payments ERP provides and the view of core business processes, often in real …